Product
Warranties

Looking for a full tiling solution with a long product guarantee? Used correctly, BAL products won’t let you down. That very reassuring fact is fully confirmed with our unique 25 –year written product guarantee.

Every tile adhesive, grout, preparation product, sealant: every single product bearing the BAL name is guaranteed for a quarter of a century, subject to the usual ‘correct use’ conditions.

From start to finish, your product choice is guaranteed to deliver your intended results.

The warranty is valid when using any BAL product – excluding products used in external locations, such as balconies or patios, or for incorrect use/poor workmanship.

It covers material replacement and labour costs, and products must be used in accordance with our instructions and Technical Data Sheets.

BAL 25 year product guarantee

ARDEX Group supplies products under a range of Brands into the UK and Ireland markets.

This Warranty applies to BAL, ARDEX, Gutjahr, Wakol, Loba, wedi or Knopp products whether used individually or in combination provided they are used in accordance with the relevant product datasheets and the warranty terms and conditions below.

This Warranty applies only to Products purchased and used in the UK and Ireland directly from one of the Brands or a Brand authorised stockist.

Terms and Conditions